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Pulse Intelligence

Pulse Intelligence is Senzo’s AI-powered workforce analysis engine. It synthesizes all of your organization’s workforce metrics into a structured brief — automatically identifying warnings, strengths, wellbeing risks, and recommended actions.

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How to run it

Navigate to Pulse Intelligence in the sidebar. Click Re-run Pulse in the top right corner. Analysis typically completes in 15–30 seconds. Pulse Intelligence analyzes your most recently uploaded period’s data. Re-run it after each new data upload to keep findings current.

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Output structure

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Analysis Summary

The top card shows:
  • Date range analyzed — the period covered by the analysis
  • Risk Level — Low, Moderate, or High based on the number and severity of findings
  • Summary statement — one-line description of overall workforce health

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Warnings

Metrics exceeding your configured thresholds. Each warning shows:
FieldDescription
TitleThe condition detected (e.g. “Elevated Absence Levels”)
Affected unitsWhich units are driving the warning
StatusStable, Improving, or Worsening based on trend
DurationHow many consecutive months this has persisted
Current value vs thresholdThe gap between current metric and threshold
Trend HistoryMonthly values for the last 4 periods
By UnitBreakdown of the metric across all units
By Provider TypeBreakdown across provider types
By SectorBreakdown across clinical sectors
Recommended ActionsSpecific steps suggested by the AI
Click any warning card to expand the full breakdown.

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Strengths

Areas where workforce metrics are performing well — healthy net flow, strong fill rates, top-performing units. These are worth surfacing to leadership and replicating across the organization.

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Wellbeing Risks

Units flagged for elevated Burnout Risk Index scores. See Burnout Risk Index for how the score is calculated. Each wellbeing risk shows:
  • Risk Score (0–100)
  • Risk Level — Low, Moderate, or High
  • Contributing factors — which of the four BRI components are elevated

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Workforce Snapshot

Below the AI findings, Pulse Intelligence shows the raw workforce state for the analyzed period organized into three panels: Workforce Composition
  • Headcount, Positions, Filled FTE, Vacant FTE, Vacancy Rate
  • An interpretation note generated by the AI based on the values
Hours Summary
  • Worked hours, Overtime (with %), Agency (with %), Absence (with %), Scheduled
  • An interpretation note
Workforce Flow
  • Inflow HC, Inflow FTE, Transfer In FTE
  • Outflow HC, Outflow FTE, Transfer Out FTE
  • Net Change FTE
  • An interpretation note
Below the snapshot panels, sector and unit breakdowns show headcount, FTE, OT rate, absence, and turnover for each sector and unit.

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Month-over-Month Changes

A row of key metrics showing the change vs the prior period:
  • Headcount change
  • FTE change
  • OT Rate change (in percentage points)
  • Absence Rate change (in percentage points)
  • Outflow Rate change

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Exporting

Click Export to download the full Pulse Intelligence report as a formatted PDF. The export includes all findings, the workforce snapshot, and sector/unit breakdowns — formatted for board presentations and committee submissions.

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Configuring what Pulse Intelligence flags

Pulse Intelligence uses your configured thresholds to determine what constitutes a warning. To change what gets flagged, go to Alert Rules → Rules and adjust the threshold values. See Thresholds and Alert Rules.

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Activity logging

Each Pulse Intelligence run is logged in your Activity Feed with a timestamp and the triggering user. This gives your team visibility into when analyses were completed.