Supported File Formats
Senzo accepts three file formats for workforce data uploads.CSV (.csv)
Comma-separated values. The preferred format for most uploads. Requirements:- UTF-8 encoding (standard for most exports)
- Comma as delimiter (not semicolon or tab)
- Column headers in row 1
- No merged cells
Excel (.xlsx)
Modern Excel workbook format. Requirements:- Data on the first sheet (Sheet1)
- Column headers in row 1
- No merged cells
- No charts or pivot tables embedded in the data sheet
Excel Legacy (.xls)
Older Excel format supported for compatibility. Converts to.xlsx internally during processing.
Same requirements as .xlsx.
File size limit
Maximum file size: 50MB. Files larger than this should be split by date range:- Upload Jan–Jun as one file
- Upload Jul–Dec as a second file
What Senzo does not support
- PDF exports — not supported, convert to CSV first
- Multi-sheet Excel files — only Sheet1 is read
- Zipped files — upload the raw CSV or Excel, not a zip archive
- Google Sheets direct link — export to CSV or Excel first
Tips for clean exports
Most HRIS and scheduling systems let you export to CSV or Excel. When exporting:- Export at the monthly period level — one row per month per unit/provider type
- Include as many fields as possible — more fields enable more metrics
- Avoid including summary or total rows — Senzo detects and removes them but it’s better practice to exclude them
- Ensure date fields are formatted consistently

