Vacancy Metrics
FTE Vacancy Rate
Definition: The percentage of budgeted FTE positions that are currently unfilled. Formula:vacant_fte, positions
Interpretation:
- Below 5%: Strong fill rate — normal operational range
- 5–10%: Moderate vacancy — monitor for impact on workload
- 10–15%: Elevated vacancy — recruitment prioritization warranted
- Above 15%: Critical vacancy — direct impact on care delivery and staff overtime
Vacant FTE
Definition: The number of funded FTE positions that are currently unfilled. Formula:positions, fte
Interpretation: Vacant FTE is the absolute count of unfilled positions. Use this alongside Vacancy Rate — a 10% vacancy rate means very different things at a unit of 5 FTE versus 50 FTE.
Displayed in: Overview, Vacancy Analysis, Metrics Explorer
FTE Fill Rate
Definition: The percentage of budgeted FTE positions that are currently filled. Formula:Vacancy Count
Definition: The number of individual unfilled headcount positions. Formula:Critical Areas (>25%)
Definition: Units or provider types where FTE Vacancy Rate exceeds 25%. Threshold: 25% — configurable in Alert Rules. Purpose: Identifies units at highest operational risk from vacancy. At 25%+ vacancy, patient safety and care continuity are directly affected. Displayed in: Vacancy Analysis, Pulse Intelligence warningsNotes on vacancy data quality
Vacancy metrics are only as reliable as thepositions data provided. If your source system does not track budgeted positions separately from filled positions, use headcount and fte only and acknowledge that vacancy metrics will not be available.
Common data quality issues:
- Positions not updated when roles are eliminated or created mid-year
- Positions reflect approved budget, not funded establishment — these may differ
- Part-time positions expressed as either headcount or FTE inconsistently

